FAQ – MagneTree Books

FAQ


How does it all work, exactly?

Step 1: Pick your personalized kids book - are you buying for a boy or a girl

Step 2: Checkout, we'll send you an e-mail shortly with the option to upload your photos for the magnets OR have your book shipped with a special voucher to upload pics later. (this second option is best for gifts)

Step 3: You're Done! We print and ship the magnets and the book within a day or two.

What age are the books suitable for?

We've been reading to our CEO (Lenny) since he was born, so it's never too early to start! But we'd say the 'sweet spot' to take full advantage of the book is around 2 - 5.

How big are the photo magnets?

Each book comes with a set of 9 photo magnets that are 2.5” x 2.5” (6.35cm) with rounded corners.

How long will it take to get my book?

We typically print the photo magnets and send the book within 1-2 business days, we’ll give you an estimated delivery time depending on where you’re ordering from.

How much does shipping cost?

To make life easier, we charge a flat fee of $5 in Canada and $20 anywhere else in the world (extra charges apply for more than 3 books).

Can I place a Group/Bulk order?

As parents ourselves, we know the value of co-op or group buying. That’s why we’re happy to offer a discount on orders of 50 books or more. Just send us a quick e-mail to Hello@MagneTree.ca with the subject “GROUP BUY” and we’ll be in touch.

Are the magnets safe for children?

Yes, we take safety very seriously around here and our products follow Health Canada's Safety Requirements for Children's Toys and Related Products (in terms of magnet strength, size, and material).